YOUR INFORMATION
Privacy policy
Effective October 15, 2026
This policy explains how Chagan handles information submitted through this website. Contact education@chagans.com with privacy questions or requests.
Information we collect
When you create an account, send an enquiry, apply to teach, subscribe, place a course order, or submit a cancellation or refund request, we store the fields you submit. These can include your name, email address, phone number, course selection and ID, order reference, and message. We also record the IP address seen by our server with submitted records, account sessions, and saved carts.
Location is optional. We request browser geolocation only when you check a location-sharing box and then approve the browser permission prompt. If approved, coordinates and reported accuracy are saved with that submission. If you do not opt in or the browser denies access, no coordinates are saved. We do not send IP addresses to a third-party geolocation service.
Accounts and security
Account passwords are not stored in plain text. The server stores a salted password hash and a hashed session token. Student account information is stored in a JSON data file on the application server and is not served as a public static file.
How we use information
- Respond to course, tutor, cancellation, refund, and support requests.
- Maintain student accounts, saved carts, and course orders.
- Send the amount, order reference, and education-fee category required to create a payment link through Chagans BillPay.
- Contact you about an order or request you submit.
- Protect the website and investigate abuse or technical issues.
Sharing and retention
We do not sell submitted personal information or use it for advertising profiles. The website does not use a third-party IP geolocation lookup. Records remain in the application JSON store until removed by an administrator or in response to a verified deletion request, subject to applicable record-keeping obligations.
Your choices and requests
Location sharing is optional and requires both an on-page opt-in and browser permission. You can manage local browser storage using the privacy and cookie settings button. To request access, correction, or deletion of a submitted record, email education@chagans.com and identify the email address used in the submission.
Contact
Chagan · education@chagans.com · 8826272702